Refund policy

THANK-YOU FOR YOUR ORDER

We strive to offer the best possible service.

In the unfortunate event that you have to return merchandise to Us, please help us expedite your request by following these simple instructions.

It Is Not Necessary To Call For Permission To Return Merchandise if you are returning merchandise which is in original condition. Please use this form!

ALL RETURNS MUST BE WITHIN 30 DAYS OF RECEIPT OF THE MERCHANDISE.

1. When we receive the return, we will determine the action to take from the information given on this form and the terms and conditions found on our order blank.
2. Attach a copy of your invoice.
3. Please include a brief explanation of the problem on the back of this form.
4. If you wish to exchange merchandise and the amount of the exchange exceeds the amount of the return, please include a check, money order or credit card information along with the expiration date.
5. We will reimburse reasonable ground shipping costs when the problem was our fault. We will not reimburse packaging, handling, pick-up or air shipping costs.

 

Use UPS ground whenever possible.

Ship to: ARETRONICS Attn: Customer Service 11506 Fellows ave. Pacoima , CA 91331